City of Jackson Information Technology Department
The Information Technology Department provides innovative support, maintenance, and service to the City of Jackson's departments. Our mission is to enhance the city's ability to deliver efficient, reliable, and secure services through technology.
As the city's technology backbone, the department manages critical functions, including Database Management, Applications, Network Support, Telecommunications, IT Operations, Accounting, Technical Support, Phone Support, Systems Administration, and Security.
We are committed to expanding and safeguarding the city's digital infrastructure, ensuring that all services are delivered with integrity, efficiency, and convenience.
Contact Information:
Support Services
Phone: 601-960-1249
Applications/Database
Phone: 601-960-2387
Server/Network/Phone/Security
Phone: 601-952-4964
Telecommunications/Operations
Phone: 601-960-2171
Information Technology Leadership:
Director of Information Technology
Dr. Muriel J. Reid
email: mreid@jacksonms.gov
Director's Office: 601-960-1395
Click Here to Request IT Services (this email goes directly to the ticketing system)