The property owner is responsible for the line that services his/her building up to the property line. However, if a blockage occurs in the service line but is unknown where the blockage is taking place (private or public property), the property owner must make an effort to free the blockage, at his/her expense. This may … Continued
No, the City is not responsible for replacing driveway pipes; it is the responsibility of the property owner. It is also the responsibility of the property owner to keep driveway pipes clear of any debris; however the City will assist with keeping driveway pipes clean. If a driveway pipe is clogged and needs to be … Continued
To report a sinkhole, contact the 3-1-1 Action Line by phone or online.
The Water/Sewer Division cuts and removes sections of City streets and sidewalks to repair their water & sewer utility lines. Once their utility lines have been repaired, the Infrastructure Management Division is responsible for repairing those utility cuts with asphalt and/or concrete once Water/Sewer Division has completed their repairs. To have these cuts repaired with … Continued
Per City of Jackson Ordinance section 110-9, the adjacent property owner is responsible for maintenance and/or replacement of the sidewalk, unless the sidewalk has been damaged by the City. To request an inspection, please call 3-1-1 or 601-960-1111.
If a street name sign, stop sign, or other regulatory sign has been damaged or is missing, please call 601-960-1757. If street markings are not visible or are fading on City streets, please call 601-960-1757.
Parking meters can be reserved and bagged for special events, meetings and other activities performed by vendors, organizations, and businesses. Parking meters cannot be reserved by individuals. Parking meters may be reserved at a cost of $5.00 per parking meter per day. To reserve a parking meter, please call 601-960-1168.
The Infrastructure Management Division is responsible for collecting revenue and repairing parking meters. We encourage citizens and visitors to park at a meter which is working properly to avoid a possible parking citation and call 601-960-1168 to report the malfunctioning or damaged parking meter so it can be repaired. When reporting a malfunctioning meter, please be … Continued
The Jackson Police Department is responsible for parking meter enforcement. If you receive a parking citation while parked at a parking meter and have any questions, please call 601-960-1359 or 601-960-2272.
To submit a complaint to JTRAN Customer Service, please complete this online form.
