Mayor Lumumba declares State of Emergency after severe storm damage. Click here.

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SPECIAL ELECTION

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The City of Jackson’s Water and Sewer Business Administration is now JXN Water. Click here.

 

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PEG Network Off-Air Announcement: PEG Network is currently off the air as we undergo a relocation. We appreciate your patience during this transition.

In the meantime, you can stay connected with PEG Network here or visit our YouTube channel at www.youtube.com/@JacksonPEGNetwork

Search Results

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Who do we notify about a false alarm or if we’re testing a fire alarm?

Please call 601-960-1234. This is a non-emergency line to our communications center answered 24 hours a day.

I smell gas or something unusual. Who do I call?

Call 911. Please do not leave a message on any voicemail system.

I see smoke. Who do I call?

Call 911. Please do not leave a message on any voicemail system.

When will my street be paved?

For more information about street paving, contact Paved Streets at 601-960-1177.

How do I report a pothole?

To report a pothole, contact the 3-1-1 Action Line by phone or online. 

Where do I bring my recycled items?

The City of Jackson has suspended the curbside recycling program until further notice. For those residents who want to continue curbside recycling, they may contact any certified recycling hauler directly, including Environmentality Recycling Solutions and Allen Recycling. Residents would be responsible for any cost associated with this collection, and all payments would be paid directly to...

I see someone illegally dumping in the City. What do I do?

For more information on preventing illegal dumping and how to properly dispose of large items, please contact the Solid Waste Division at 601-960-1193 or the 311 Action Line. 

Is trash collected on holidays?

Trash will not be collected if your normal collection day falls on or after New Year’s Day, Dr. Martin Luther King, Jr.’s Birthday, The Fourth of July, Thanksgiving Day and Christmas Day. Instead, your trash will be collected on your next regular collection day.

Can I request a special pick-up day for large appliances and tires?

Yes, residents may request special pick-ups on Wednesdays for large appliances and tires (up to five). Contact the Solid Waste Division at 601-960-1193 for more information. 

I need to throw away a mattress and other household furniture. Can I place it on my curb?

Yes, residents can curb bulky items such as mattresses and household furniture outside of their homes and Solid Waste will pick it up on their second collection day. For example, if your collection days are Tuesdays and Fridays, your second collection day is Friday.

How do I dispute my water bill?

Click here to view a list of commonly asked customer questions.

What should I do if the sewage is overflowing?

If sewage is overflowing, please call 3-1-1 or submit a ticket online. If it is after-hours, please call 601-960-1234.

How do I register to vote?

You can register to vote at your Circuit Clerk’s office, Municipal Clerk’s office, when you get your driver’s license at the Department of Public Safety, or by mail. For more information, contact the Elections Hotline at 1-800-829-6786.

Where can I find a list of upcoming concerts and cultural events?

Visit our Events page for a list of upcoming events

What does the Public Works Department do?

The Public Works Department contributes to enhancing the quality of life of the citizens of Jackson and visitors through environmentally sensitive and cost effective sustainable infrastructure investment; and by providing high quality service delivery to facilitate public health, safety, environmental stewardship and economic growth.

What does the Planning & Development Department do?

The Planning & Development Department is guided by the principles of human scale development and equitable growth.

What does the Personnel Management Department do?

The Personnel Management Department provides a comprehensive program of support for city departments, employees, and the public by implementing human resources policies and practices based on fairness and equality.

What does the Parks & Recreation Department do?

The Parks and Recreation Department enhances the physical and recreational needs of the public by enhancing the quality of life of our patrons and promoting positive, recreational programming through coaching, teaching, mentoring, preserving, protecting, and enhancing its park lands and public green space.

What does the Police Department do?

The Jackson Police Department is a progressive law enforcement agency that embraces modern technology along with forming a strong partnership with our citizens and businesses to provide a safer community environment.

What does the Fire Department do?

The Jackson Fire Department provides fire and life safety services to the citizens and visitors of Jackson by implementing aggressive fire suppression, community-based fire safety programs, comprehensive prevention inspections, and pre-emergency planning.

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