Open Hours of Government: Mon – Fri: 8.00 am. – 5.00 pm.
601-960-1111
City of Jackson Information Technology Department
01
Contact Information
Contact Name: IT Support Desk
Contact Email: supportservices@jacksonms.rmmservice.com
Contact Phone: 601-960-1256
Contact Address: 353 S. Congress St Jackson, MS 39201
Contact Hours: Monday- Friday: 8:00am - 5:00pm
The Information Technology Department provides forward thinking support, maintenance and installation support and service to the various citizens, customers, departments, and stakeholders of the City of Jackson in an effort to ensure that the city’s ability to be of service is efficient, reliable and straightforward. Our goal is to provide technological leadership and security through efficient management of the City’s digital assets.
The technology arm of the City of Jackson is the Information Technology Department, which incorporates the division of Database Administration, IT Accounting, IT Support, Networking, Project Administration, Publications, Systems Administration & Telecommunications.
The department endeavors to both expand and protect the city’s ability to provide the services and duties expected with integrity and convenience.
Contact Information:
Support Services
Phone: 601-960-1249
Applications/Database
Phone: 601-960-2387
Server/Network/Phone/Security
Phone: 601-952-4964
Telecommunications/Operations
Phone: 601-960-2171
Information Technology Leadership:
Director of Information Technology
Nathan Slater
email: nslater@jacksonms.gov
Director’s Office: 601-960-1246
Click Here to Request IT Services (this email goes directly to the ticketing system)