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City of Jackson · Innovation Team
City of Jackson
Innovation Team

From ideas to action.

We bring residents, city staff, and community partners together to reimagine solutions for housing, blight, and neighborhood revitalization — then put the best ideas to the test.

Community ideation session
4 ideasmoving into action
1 citybuilding again
1Innovation Team bridging the gaps
2Months of community ideation sessions
3Groups at the table: residents, staff & partners
4Priority ideas now moving to prototype
Project Highlights

Four ideas, ready to be tested.

From Ideas to Action: Jackson’s Innovation Team moves forward

In November and December, the City of Jackson’s Innovation Team brought together residents, city staff, and community partners to reimagine solutions for housing, blight, and neighborhood revitalization. Through a series of hands-on ideation sessions, participants shared their experiences, identified challenges, and helped shape ideas that are now moving into action.

1 City of Jackson future land use map
High impact

Zoning and Land Use Modernization

Test updates to lot size, ADUs, duplexes, and multi-unit allowances. Explore pilot zoning areas (ex: Bon Air) and prototype quick fixes that unlock infill housing.

Why now: Strong internal alignment and a clear connection to housing production.
2 Permitting made simple: Apply, Review, Approve, Build
Ready to prototype

Streamline the Permitting Process

Map the end-to-end permitting experience from resident and developer perspectives, identify delays and unclear steps, then prototype simplified workflows and digital touchpoints.

Why now: Fast to test and foundational to housing, business, and blight work.
3 City of Jackson 311 process graphic
Ready to prototype

Improved Resident–City Communication

Test clearer tools — dashboards, updates, surveys, and an updated 311 app — so residents can report issues, track progress, and stay informed through quarterly feedback loops.

Why now: High resident impact and trust-building with minimal cost.
4 Adopt-a-Block program flyer
Visible wins

Neighborhood Beautification + Storytelling

Prototype Adopt-a-Block and corridor beautification efforts that focus on block-by-block improvements, reduce visible blight, and pair physical wins with stories of neighborhood progress.

Why now: Visible wins that grow community pride, engagement, and momentum.
About the i-Team

We are the Jackson i-Team: the bridge that didn’t exist between residents, city departments, and community partners — built to fill the empty space between what people need and what government has been able to deliver.

We work the way the problem demands: interdisciplinary, adaptive, honest, and always in relationship — because real change comes from everyone at the table. This is how collaboration becomes the norm, how leadership takes root, and how a city in decline starts building again.

Our Mission

To improve outcomes for Jackson residents by using data, innovation, and community partnerships to design and implement solutions that strengthen neighborhoods, expand opportunity, and improve city services.

The Innovation Team

We work across departments and with residents, businesses, and local leaders — using human-centered design, data analysis, and community engagement to tackle complex challenges and support the Mayor’s priorities.

Jackson Innovation Team
Everyone at the table Residents · City staff · Community partners
Our Work

Programs building Jackson’s future.

From training the next generation of developers to greening our neighborhoods — here’s what the i-Team is building right now.

Real Estate Developer Academy participants
Current Project

Real Estate Developer Academy

Building local development capacity by training emerging real estate developers to revitalize neighborhoods and increase housing opportunities.

Jackson neighborhood cleanup volunteers
Current Project

Adopt-a-Block

Supporting residents and neighborhood groups in community improvement projects through volunteerism, partnerships, and neighborhood leadership.

GreenWorks cohort
Current Project

GreenWorks

Preparing residents for careers in green construction, energy efficiency, and sustainability-related fields.

Community partners participating in an ideation session
Current Project

Connect & Compete

Helping contractors become licensed, certified, and prepared to compete for larger business opportunities.

★   STAY CONNECTED

Be part of what
Jackson is building.

Sign up for updates from the Innovation Team — new pilots, community sessions, and ways to get involved in your neighborhood.

Dr. Francine Sutton fsutton@jacksonms.gov Office of Strategic Initiatives and Innovation
219 S President St Jackson, Mississippi 39201
(601) 960-1258 Innovation Team contact